Service and emergencies · calls accepted from 7 AM to 11 PM
R.B.Q. 5840-4443-01 · CMMTQ Member · 514 917-5525
All brands, residential and commercial. We take calls from 7 AM to 11 PM, with real emergency service available during these hours.
















Daytime service call, including one hour of labor and travel
After the first hour
Hours during which calls are taken, seven days a week
Cleaning of indoor and outdoor coils, filter replacement or washing, checking operating pressures, refrigerant charge, condensate drain, electrical connections, and clearance around the outdoor unit.
On belt-driven units, we check tension and wear. On rooftop units, we open the panels and inspect the blower motor.
Street dust, pollen, hood grease: a layer builds up between the fins. Heat exchange degrades, head pressure rises, and the compressor works longer for the same result. No one sees the breakdown coming because the unit keeps running while consuming more energy.
This is also what most shortens the lifespan of a unit, which is normally ten to fifteen years.
Energy consumption goes up before anything breaks. This is what makes dirt buildup invisible, and it’s also what most shortens the lifespan of a unit.
Daytime service call. Includes one hour of labor and travel.
Hourly rate beyond the first hour.
URGENT service call between 4 p.m. and 7 a.m. Includes two hours of labor and one hour of travel.
Window during which calls are taken, seven days a week.
One visit per year is enough for most residential cases. In commercial settings, or in environments with high dust or grease, two annual visits are justified.
Yes. Maintenance and troubleshooting are performed on all brands, regardless of the original installer.
Two hours of labor and one hour of travel, between 4 PM and 7 AM. Parts are extra. During the day, the minimum service call is $250.
A periodic defrost cycle is normal. A layer of ice that persists, a block of ice at the bottom of the unit, or a defrost cycle that never triggers is not: that requires a service call.
Contact us to discuss: the plan is determined by the number of units and their location.
We’ll come to you, take measurements, and explain what works best and why. Then, you decide.